Delete it in the app
- Open Zetro and tap the settings button (the gear) at the top of the chat.
- Tap Your account. If you never signed in, it is called Keep Zetro on all your devices.
- Optional: under Your data, tap Download your data to keep a copy first.
- Under Your data, tap Delete account.
- Type delete to confirm. If you signed in, Zetro asks you to sign in again (with Google, or your password) to prove it’s you.
Your data is deleted straight away, on every phone you use, and the app starts fresh. You need a connection; with no connection, nothing is deleted.
No longer have the app?
Email support@zetro1.com from the email address you signed in with, with the subject Delete my Zetro account. We will confirm the request and delete your account and data within [number] days.
If you never signed in, your account isn’t linked to an email address, so we can’t tell which one is yours from a request. Its data stays stored, but nobody can sign in to it again. Accounts nobody has used for [period] are deleted automatically.
What is deleted
| Deleted | Details |
|---|---|
| Your chats | Every message, photo you sent, and Zetro's story and moods with you |
| Your memory | Everything Zetro remembered about you |
| Your apps | Every mini-app, its versions, and the records and files in it |
| Settings, reminders and devices | Your preferences, reminders and alarms, and your phones' notification tokens |
| Shared apps | The ones you started end for everyone; you leave the ones you joined |
| Marketplace listings | Your listings come down |
| Wingman | Your profile, searches, matches and conversations, including for the other people in them |
| Connected accounts | Our access is revoked at the provider and the tokens are deleted |
| Your sign-in | The account itself is removed from Firebase Authentication |
What may stay
- Copies of your published apps that other people made. Those are theirs.
- Records of notifications we sent you, for up to 30 days.
- Usage and cost counts, and the days you used the app, kept against your account ID with no content.
- Server logs and backups, until they expire on their own schedule.
- Anything we must keep by law.
Want to delete less?
- Forget one thing: in What Zetro remembers, open a memory and tap Forget this.
- Stop new memories: switch off Remember things from our chats.
- Sign out of one phone: in Your account, tap Sign out of this phone. Your account and data stay, and signing in brings them back.
Need help?
See Support, or read what we keep and why in the Privacy Policy.